GRACATECH PRIDES IT SELF ON ITS PERSONAL APPROACH TO CUSTOMER SERVICE
Our customer-friendly pricing is based on the number of users, not the device. This means users can operate multiple devices, providing cost-effective IT support for our Gauteng customers.
We provide full IT management. This means if you have any problems – for example, an internet connectivity issue – we work to resolve it for you without you ever needing to deal with third parties.
We operate on three-month contracts, since we feel fully confident we can win your business again and again by delivering an exceptional IT support service.
Our engineers explain complex matters in simple English, allowing you to always understand any technical issues affecting your business. You can leave your technology challenges to them.
Here are some of the ways we can support your IT needs:
Comprehensive IT Support
Our IT support packs ensure your end-to-end IT needs are met, including a dedicated consultant and account manager, 15 minute response times and unlimited remote IT support…
From planning, migration and deployment, our experienced team can deploy cloud solutions such as Office 365, Microsoft Azure and AWS. We can also deliver ongoing training and support for your staff as part of a tailored package…
Our network expertise provides your Gauteng business with routers and switching, servers and storage devices, cabling connectivity and internet, wireless network setup and deployment or any other infrastructure development needs..
We can manage your IT projects from conception to deployment, including: full IT installations, phone system and VOIP setup, security and remote access as well as office moves and setup…